Tutoring Policy 2018/19

  • We will bill you for the month ahead, based upon the schedule that has been mutually decided. The invoice will be due by the 15th of the month. If we have not received payment by the 15th of that month, we will add an additional 10% of the invoice.
  • During the school year we ask for you to commit to and pay for a minimum of 3 sessions per month. Although we give leeway for the extra week, we expect that we will usually meet all 4 weeks of the month.
  • We require 24 hours’ notice for any cancellations. Should you need to cancel, please email both Mathletes and Bookworms at mathletesandbookworms@gmail.com and CC your tutor on the email. Please make sure you email both parties on one email. You may send a text, but for recording purposes, we need an email for our records.
  • Because we know emergencies occur (on both of our ends), we allow for one “free” last minute cancellation between August 27, 2018 -December 31, 2018 and another during January 1-June 7 2019.   Should a second cancellation occur less than 24 hours within the time window, we will charge for that session. If your tutor cancels a second time within the time window less than 24 hours notice, we will owe you a free session.
  • Sessions are 50 minutes in length.  The last 10 minutes are reserved for review and discussion with the parent and student.